Support Worker and Waking Night Support Workers
Level 5 – £24,500 (£12.69 per hour), with the opportunity to progress to £25,751 (£13.34 per hour). Level 5 job profile - Health and social care services (PDF, 210KB)
Level 6 – £24,910 (£12.91 per hour). with the opportunity to progress to £27,534 (£14.27 per hour). Level 6 job profile - Health and social care services (PDF, 304KB)
Salary includes enhancement for working 20% of time at the weekend. Sleep In allowances are paid at £40 per night. Waking Night Support Workers receive time and a third. There are opportunities to work additional hours and overtime across the service.
We have various permanent opportunities: full time, part time and bank contracts.
Locations
Level 5:
- Abbots Langley: Tanners Wood Close – Full Time
- Bushey: Little Bushey Lane – Full Time (Female)
- Bushey: Manor House – Full Time
- Hemel Hempstead: Micklefield Road (Waking Night) – Part Time (Female)
- Hemel Hempstead: Lawn Lane – Full Time
- Hoddesdon: Isabel Court – (Support Worker and Waking Night) Full Time and Part Time (Female)
- Potters Bar: Oakfield Close (Waking Night)– Part Time
- Rickmansworth: Harefield Road (Support Worker and Waking Night) – Full Time and Part Time
- St Albans: Hixberry Lane – Full Time and Part Time
- Stevenage: Scarborough House (Support Worker and Waking Night) – Full Time and Part Time
- Watford: Cassio Metro (Waking Night) – Full Time and Part Time
- Welwyn: St Michaels House - Full Time and Part Time
- Welwyn: Paddocks House – Full Time
- Welwyn: Chambers Grove – Full Time
Level 6:
- Hemel Hempstead: Lawn Lane – Full Time
- Stevenage: Scarborough House – Full Time
We have bank contracts across locations within Hertfordshire.
People with disabilities in Hertfordshire need people like you.
Our supported living and short breaks services support adults with various disabilities. Some have learning or physical disabilities and need high levels of physical care. Others can meet their own day to day needs but may have behaviours of concern, mental ill-health or just a need for support to get through their everyday lives.
You'll work in peoples’ own homes on our sites, to support them with:
- their basic daily needs
- personal care
- eating and drinking
- in some cases, moving and handling equipment (you would need to be physically able)
- keeping their homes clean
- managing their money
- taking their medication
- attending health appointments
- joining in with social and leisure activities at home and in their local community.
Our roles involve shift work on either days or nights, including weekends and bank holidays. Some roles require you to sleep in.
In our short breaks service, people rely on you to support them to enjoy their time away from home, while their carers have a well-deserved break.
You don’t need experience or qualifications for these roles. We will support you in your development with all the training you need, including the Care Certificate and Regulated Qualifications Framework award. You just need to bring the right values, a willingness to learn, and ready to create connections with the people you’ll be supporting.
Senior Support Worker
Locations
Level 7:
- Hoddesdon: Lintons Close – Full Time
- Stevenage: Scarborough House – Full Time
- Watford: Cassio Metro – Full Time
- Welwyn: Chambers Grove – (Senior Waking Night) – Part Time
- Welwyn: St Michaels House – Full Time
Level 8:
- Hemel Hempstead:Lawn Lane – Full Time
This is a fantastic opportunity to take a step towards management with great support.
You just need the right values and a willingness to learn.
You need to have some experience as a support worker for this role and hold an RQF Level 2 award or equivalent – we'll support you with all additional the training you need.
As a senior support worker, you'll lead shifts – overseeing the team and dealing with day-to-day challenges, supervise others and take on an additional area of responsibility such as coordinating training or health and safety.
Our teams provide excellent support and create opportunities for people to take part in a range of activities focussed on wellbeing, developing new skills and experiences, or maintaining old ones, and creating valuable relationships.
We support adults with physical and / or learning disabilities, older people and people with mental health problems or dementia.
Some of the people who use our services just need advice, guidance or emotional support, some need a caring and structured routine. Some people need physical support with almost everything and you will need to be able to provide this once you have received training. Others need Positive Behaviour Support to help them manage how they respond to things day to day.
In this role you will be many things to many people and no two days are the same.
Support worker
Locations
Level 4:
- Cheshunt: East Herts Day Service – Full Time and Part Time
- Hemel Hempstead: Dacorum Day Service – Full Time
- Hoddesdon: East Herts Day Service – Full Time
- Hertford: Ware Road Day Service – Full Time
- St Albans: St Albans Day Service – Full Time
- Stevenage: Stevenage Day Service – Full Time
- Watford: Watford Day Service – Full Time
- Welwyn Garden City: Welwyn Hatfield Day Service – Full Time
Level 5:
- Watford: Watford Day Service – Full Time
Day Service Organiser Locations:
Level 6:
- St Albans: St Albans Day Service – Full Time
- Ware: East Herts Day Service – Part Time
Level 7:
- Hemel Hempstead: Dacorum Day Service – Part Time
- South Oxhey: South Oxhey Day Service – Full Time
- St Albans: St Albans Day Service Full Time
Support Worker Locations:
Level 5:
- Abbots Langley: Tanners Wood Close (Support Worker and Waking Night) – Full Time
- Bishops Stortford: Apton Road – Full Time
- Bushey: Little Bushey Lane – Full Time (Female)
- Bushey: Manor House – Full Time
- Hemel Hempstead: Micklefield Road (Waking Night) – Part Time (Female)
- Hoddesdon: Isabel Court - Full Time and Part Time (Female)
- Potters Bar: Oakfield Close (Support Worker and Waking Night)– Part Time
- Rickmansworth: Harefield Road – Full Time and Part Time
- St Albans: Hixberry Lane – Full Time and Part Time
- Stevenage: Scarborough House (Support Worker and Waking Night) – Full Time and Part Time
- Watford: Cassio Metro (Waking Night) – Full Time and Part Time
- Welwyn: St Michaels House - Full Time and Part Time
- Welwyn: Paddocks House – Full Time
- Welwyn: Chambers Grove – Full Time
Level 6:
- Hemel Hempstead: Lawn Lane – Full Time
- Stevenage: Scarborough House – Full Time
Senior Support Worker Locations:
Level 7:
- Stevenage: Scarborough House – Full Time
- Watford: Cassio Metro – Full Time
- Welwyn: Chambers Grove – (Senior Waking Night) – Part Time
Level 8:
- Hemel Hempstead: Lawn Lane – Full Time
People with disabilities in Hertfordshire need people like you.
You will be supporting people in their day-to-day activities. This can include providing opportunities for people by enabling them to connect within their communities, putting choice, independence, enablement, and citizenship at the heart of everything we do.
We provide support both emotionally and physically to people from different groups including, older people with age associated needs, younger or older adults with complex physical and/or learning disabilities.
What you’ll do
Work in our buildings and in local communities across Hertfordshire to:
- support people to take part in an activity programme in our building bases or in the local community
- lead activity groups which are planned and structured to help people to achieve their outcomes
- support people to maintain their health, hygiene and wellbeing, by following specialist advice, supporting people with personal care and signposting to appropriate services
- act as a link worker i.e., be the main link between the person and our team, as well as other people in their lives, to ensure everyone is working together to help people to meet their goals, achieve their outcomes and live the life they want
- maintain clear, accurate and concise records for the people we support, including keeping personal profiles, support plans and risk assessments up to date
- follow our Safeguarding policy and procedures to protect and safeguard everyone we work with
- provide assistance to drivers when using our accessible vehicles.
What you need
You don’t have to have experience or qualifications to apply for this role – we will provide you with all the training you need, including the Care Certificate and Regulated Qualifications Framework award.
You just need the right values and a willingness to learn. We are looking for someone who:
- understands the value of supporting everyone to get the absolute best out of their time with us, whatever their ability and support needs
- is willing to learn and lead new activities and share their own interests with others
- listens and is willing to take the time to understand and learn each individual’s way of communicating
- enjoys working in a team and being a supportive colleague
- can work independently, is proactive and uses their own initiative, but asks for help when needed
- likes and appreciates people for who they are, and respects and values differences
- focuses on people’s strengths and what they can do
- has a sense of humour and a positive outlook on life
- has basic computer skills and the ability to write clearly and concisely
- is physically able to provide support to people who use wheelchairs and who need support with their personal care including moving and handling.
Day Service Organiser
Locations
Level 6:
- Ware: East Herts Day Service – Part Time
Level 7:
- Hemel Hempstead: Dacorum Day Service – Part Time
- South Oxhey: South Oxhey Day Service – Full Time
What you’ll do
Work in our buildings and in local communities across Hertfordshire to:
- support people to take part in an activity programme in our building bases or in the local community
- research and develop new activities including working with the management team on creating partnerships in the local community
- actively encourage and engage in co-production
- coordinate and support the team, and delegate tasks; act as Duty DSO as required i.e., respond to routine queries from the team
- promote a positive culture within the team, valuing diversity and ensuring staff demonstrate Hertfordshire County Council’s Values and Behaviours
- plan and lead structured activity groups which help people to achieve their outcomes
- provide formal staff supervision and support including contributing to the performance and development process
- support people to maintain their health, hygiene and wellbeing, by following specialist advice, sharing guidance with the team, supporting people with personal care and signposting to appropriate services
- act as a link worker, for example, be the main link between the person and our team, as well as other people in their lives, to ensure everyone is working together to help people to meet their goals, achieve their outcomes and live the life they want
- maintain clear, accurate and concise records for the people we support, including keeping personal profiles, support plans and risk assessments up to date
- follow our Safeguarding policy and procedures to protect and safeguard everyone we work with
- provide assistance to drivers when using our accessible vehicles.
What you need
- Health and Social Care RQF Level 2 and able to meet requirement to complete RQF3 (if not already held).
- Minimum of 1 year experience working in a social care or related setting (e.g., education or health).
- Basic standard of numeracy, literacy and IT skills.
We are looking for someone who:
- understands the value of supporting everyone to get the absolute best out of their time with us, whatever their ability and support needs
- is willing to learn, develop and lead new activities and encourage colleagues to share new ideas
- listens and is willing to take the time to understand and learn each individual’s way of communicating
- enjoys working in and leading a team, providing support to colleagues and helping them to develop in their roles
- can work independently, is proactive and uses their own initiative, but asks for support when needed
- likes and appreciates people for who they are, and respects and values differences
- focuses on people’s strengths and what they can do
- has a sense of humour and a positive outlook on life
- has good computer skills; is proficient with software systems such as MS Office, and is able to write clearly and concisely
- is physically able to provide support to people who use wheelchairs and who need support with their personal care including moving and handling.