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Accessibility statement

Accessibility statement for jobs.hertfordshire.gov.uk

Hertfordshire County Council runs this website. We work to make this website as accessible as possible to everyone, including people with disabilities and people who use assistive technologies to browse the web.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact web.team@hertfordshire.gov.uk.

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information about this website’s accessibility

Hertfordshire County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines 2.2 version AA standard.

That means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader.

 

Non-accessible content

We know some parts of this website aren’t fully accessible:

  • embedded videos using third party video players

What we’re doing to make our jobs website more accessible

We have several smaller websites, known as microsites, which our Web team has internally reviewed. During this review, we identified several issues that we are actively working to resolve between January and November 2025.

Due to limited resources, we prioritised reviewing the top 23 microsites based on their popularity and viewership, against a select set of WCAG 2.2 requirements.

Some issues, such as keyboard accessibility, focus order, and form labels, will require the development team's attention. Other issues, like text alternatives and contrast ratio, will need to be addressed by the content team.

Below is a summary of the issues we are addressing on this website:

WCAG level A issues:

  1. Text reflow: In the footer text does not reflow nicely when zooming in at 200% (1.4.10 Reflow).
  2. Text alternatives: Images on the homepage for each section have poorly written alt text on them (1.1.1 Non-text Content).

WCAG level AA issues:

  1. Focus indicator and contrast: Focus is hidden on an image in the footer (2.4.11 Focus Not Obscured [minimum]). The keyboard navigation and focus style are not consistent across the site. The focus style changes from the preferred yellow and black to green and blue on different elements (3.2.3 Consistent Navigation). On some pages the focus indicator fails on contrast (2.4.13 Focus Appearance).
  2. Contrast: Contrast between certain text on buttons and buttons and background colour are not a high enough contrast (1.4.3 Contrast [Minimum]) and 1.4.11 non-text contrast).
  3. Text spacing and target size: Text in the footer and interactive elements, like buttons or links, does not meet minimum size nor spacing so they can easily be clicked or tapped by users, and needs better spacing (2.5.8 Target Size [Minimum]). Text spacing and line height needs increasing (1.4.12: Text Spacing)

How we test and review our smaller websites (microsites)

For our smaller websites, such as this one, we use both automated and manual testing to identify and assess problems. We review against a select number of WCAG 2.2 requirements due to limited resources.

Automated testing

We use the Deque Axe dev tool, Site Improve accessibility checker, and various browser bookmarklets for automated testing.

Manual testing

Our manual testing includes the following:

Content:

  • Ensure page titles are unique and descriptive.
  • Check that headings are properly structured in the correct order of hierarchy.

Keyboard Testing:

  • Navigate through the website using only the keyboard to ensure it is presented in a logical reading order from left to right and top to bottom.
  • Ensure all interactive elements (links, buttons, forms) can be accessed and activated using the keyboard, and that there is a visible focus indicator as you navigate.

Zoom and resize:

  • Zoom in to 200% and check if all content is still visible and functional.
  • Ensure that text does not overlap or become cut off.

We also use the WebAIM: contrast checker to verify contrast issues and check if alternative text (alt text) on images is appropriate and descriptive.

Preparation of this accessibility statement

This statement was prepared on 6 Decmebr 2018. It was last reviewed and updated on 24 July 2025.

This website was last tested and reviewed on 9 October 2024. The test was carried out by members of our Web Team.