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We want the people who live in Hertfordshire to live as they choose.
You’ll bring your expertise to support disabled adults and older people.

 
 

This not only means caring and empowering those who rely on our help now, but making sure everyone across Hertfordshire understands their options and that we’re here whenever they need us. 

 

Community Care Officer

Salary: £30,559 – £33,366 a year (pro rata for part time)

It’s about listening, making people feel valued and safe in the knowledge there are lots of positive things we can do.

Your role will focus on:

  • responding professionally with practical solutions and appropriate interventions that meet people’s needs
  • dealing with a complex and varied caseload that will test your analytical, assessment and decision-making skills
  • support planning with service users and keeping current adult social care legislation front of mind
  • advising and supporting those who fall outside our eligibility criteria
  • making mental capacity assessments and taking best-interest decisions where appropriate.

Depending on which team you join, we may ask you to work weekends or support a 7-day service. This will be on a service-wide rota basis to cover Saturdays and Sundays once every 8 weeks.

 

You will need:

  • a clear understanding of social or health care within the community
  • paid or voluntary work experience
  • ideally, a relevant qualification in care work or similar setting
  • driving licence and ability to travel
  • availability to support a 7-day service, including weekend work (depending on team). 

The post will be asked to be part of the service-wide rota to provide cover on consecutive Saturdays and Sundays once every 8 weeks.

 

Senior Community Care Officer

Salary: £33,366 – £36,124 a year (pro rata for part time)

In addition to community care officer tasks and responsibilities, you will also be supporting other community care officers to deliver a high-quality service. You will mentor and coach them so they can develop their skills and practice.

We’re looking for an enthusiastic approach to continual professional development, including supervision experience and actively engaging with local communities.

Your personal development plan will help guide your development, but you’ll drive it you will also need a care work or similar qualification.

 

Teams with vacancies

Hospital teams – integrated discharge service

Full time - 37 hours

Part time - 16 hours per week 

 

Our hospitals teams stretch across our county, from Princess Alexandra to Barnet & Chase Farm, Addenbrookes, Stoke Mandeville and Luton & Dunstable.

We support Hertfordshire residents to return home safely, working with their strengths, community resources and a support package, if needed. 

Whether you’re an experienced professional, a newly qualified graduate or someone with a passion for caring, these roles present a fantastic opportunity for you to develop your career in adult social care.

Through some of our fantastic development opportunities our staff have been able to complete sponsored degree courses (dependent on need and entry requirement criteria) and have gone on to become social workers or occupational therapists.

The service supports an integrated approach to managing the care of people who require support through the admission and discharge pathway, so the role will involve working alongside Occupational Therapists, Community Care Officers, health colleagues and care providers. You will have the ability to undertake innovative assessments and care planning with individuals, carers and their personal support networks. 

We promote personalisation focusing on the wellbeing of the individual.  Through care planning we strive for increased independence, choice and control by enabling people to direct their own support.  You will gain extensive experience in the field of adult social care, safeguarding practice and multi-disciplinary working.

 

About you

You will need to have knowledge and experience of relevant legislation.  You should be able to demonstrate a commitment to supporting people with the right care and information at the right time to help prevent future need, enable independence and promote positive wellbeing that will empower people to live the lives they want to within our Connected Lives Framework.

To improve outcomes for service users, the Integrated Discharge Service supports a 7-day service. You will be asked to be part of the service-wide rota to provide cover on consecutive Saturdays and Sundays once every eight weeks and will receive days off during the weeks before and after. There will be opportunities for you to discuss this at interview if your application is successful.

Adult Safeguarding

Our goal is to ensure the principles of “Making Safeguarding Personal” are intrinsic to the operations of the team and the residents of Hertfordshire.

There is a Senior Community Care Officer position in East and West Hertfordshire.

You'll support the safeguarding service to undertake initial information gathering to support safeguarding decision making. This will include information related to decisions around enquiries, the persons wishes and desired outcomes, what the situation may be, evidence of their care and support needs, capacity in relation to the safeguarding concern, and contact with family members and other involved parties such as providers or partners.

The role will also support with risk assessment and management/mitigation of risks, to contribute towards formalising risk management plans. You'll work under the guidance of senior or advanced practitioner social workers within the service.

Connected Lives Gateway

Our Connected Lives Gateway Service is for older people and adults with disabilities. The service aims to prevent, reduce and delay need by ensuring people access a wide range of information / advice, intervention and support at the right time and in the most simple way possible.

The Gateway Connections team is a hybrid office / home working telephone and virtual contact team all about working preventively with adults who need information, advice and support to stay independent in their own homes for longer. The multi-disciplinary team works with social workers, occupational therapists and other professionals to achieve the best outcomes for people of Hertfordshire.

Applying HCC’s Connected Lives assessment framework, Gateway Connections work with citizens focusing on what the person wants to achieve – their outcomes. We explore personal strengths, their family and friends’ support networks and we connect people with things that will help individuals and families to get on with their lives, achieving prevention, reducing or delaying the need for statutory provision of care services.

This requires that we work collaboratively with our operational links in the voluntary, community, faith and social enterprise preventive strategy, Herts Help and social prescribing. Relationships will also be developed with Hertfordshire Partnership NHS Foundation Trust (HPFT) Single Point of Access, the frailty single point of contact, and health partners.

 

 

Safeguarding

Safeguarding children and adults is of the utmost importance to us. We require employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role needs a Disclosure and Barring Service (DBS) check.

 

English fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.

 

Disability Confident

We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.