Our teams provide excellent support and create opportunities for people to take part in a range of activities focussed on wellbeing, developing new skills and experiences, or maintaining old ones, and creating valuable relationships.
We support adults with physical and / or learning disabilities, older people and people with mental health problems or dementia.
Some of the people who use our services just need advice, guidance or emotional support, some need a caring and structured routine. Some people need physical support with almost everything and you will need to be able to provide this once you have received training. Others need Positive Behaviour Support to help them manage how they respond to things day to day.
In this role you will be many things to many people and no two days are the same.
Day Service Support Worker
Day Service Senior Support Worker
What you’ll do
People with disabilities in Hertfordshire need people like you.
You will be supporting people in their day-to-day activities. This can include providing opportunities for people by enabling them to connect within their communities, putting choice, independence, enablement, and citizenship at the heart of everything we do.
We provide support both emotionally and physically to people from different groups including, older people with age associated needs, younger or older adults with complex physical and/or learning disabilities.
You will work in our buildings and in local communities across Hertfordshire to:
- support people to take part in an activity programme in our building bases or in the local community
- lead activity groups which are planned and structured to help people to achieve their outcomes
- support people to maintain their health, hygiene and wellbeing, by following specialist advice, supporting people with personal care and signposting to appropriate services
- act as a link worker i.e., be the main link between the person and our team, as well as other people in their lives, to ensure everyone is working together to help people to meet their goals, achieve their outcomes and live the life they want
- maintain clear, accurate and concise records for the people we support, including keeping personal profiles, support plans and risk assessments up to date
- follow our Safeguarding policy and procedures to protect and safeguard everyone we work with
- provide assistance to drivers when using our accessible vehicles.
What you need
You don’t have to have experience or qualifications to apply for this role – we will provide you with all the training you need, including the Care Certificate and Regulated Qualifications Framework award.
You just need the right values and a willingness to learn. We are looking for someone who:
- understands the value of supporting everyone to get the absolute best out of their time with us, whatever their ability and support needs
- is willing to learn and lead new activities and share their own interests with others
- listens and is willing to take the time to understand and learn each individual’s way of communicating
- enjoys working in a team and being a supportive colleague
- can work independently, is proactive and uses their own initiative, but asks for help when needed
- likes and appreciates people for who they are, and respects and values differences
- focuses on people’s strengths and what they can do
- has a sense of humour and a positive outlook on life
- has basic computer skills and the ability to write clearly and concisely
- is physically able to provide support to people who use wheelchairs and who need support with their personal care including moving and handling.