Organisational Leadership job family

Roles at this level set direction for area of specialism, working under direction from broad strategic objectives, with responsibility for a number of streams of diverse activity.

 

Scope of Work

Role holders at this level will be required to deliver service objectives through the management of other managers. They will have oversight of a broad and diverse portfolio, with direct reports generally aligned to the same objective, but with the role holder expected to deliver a cohesive, joined up service to the council.

The role holder will therefore need to co-ordinate and integrate a number of sub functions within the department and will be expected to set operational priorities and manage relationships within the department. They will have significant freedom to initiate and implement changes to their team structure. They will be shaping the strategic direction for their area of responsibility.

Excellent communication skills are required to lead and manage their service area, and to provide inspirational leadership, as well as to contribute towards broader strategic objectives.

 

Accountabilities/Responsibilities

• Contribute to the formulation of strategy for the wider business area, with operational leadership responsibility for their team and area to deliver the strategic objectives.
• Be accountable for ensuring that this area is compliant with legislation, council policies and procedures, focusing on improvements and/or procedures to deliver.
• Plan, manage and monitor the use of available financial, physical and human resources, making efficiency savings in order to align the use of the resources with the strategy for the overall service area.
• Lead change and improvement across the service area, scanning the horizon for external and customer trends, and recommending innovative approaches to service delivery to senior management.
• Make recommendations to senior officers or members on the best course of action to resolve complex and high-profile service issues, to ensure the best outcome is achieved for citizens and the council.
• Influence and interact at a senior level both internally and externally, representing and championing the range of services within the functional area, in order to develop new relationships, secure partnerships for collaborative working and deliver shared objectives.
• Act as a 'place leader' for Hertfordshire, creating an environment in which the council can jointly design, commission, and deliver outcomes with partners, by unlocking barriers and monitoring the success of these partnerships.

 

Skills, knowledge and experience

• Professional level qualifications and/or additional knowledge gained through management qualification or relevant experience.
• In-depth understanding of specific area of expertise, as well as broader understanding of the sector and all relevant internal and external pressures.
• Understanding of broader local government developments and emerging trends.
• Significant people and financial management experience.
• Broad experience of service planning and implementation.
• Strong organisational/‘political’ awareness and ability to develop long term relationships and networks external to the council, to influence and change behaviour.

 

Role sizing

Level 15 – Heads of Service leading significant sub-functional operations, projects or services which are related in nature and more aligned, to ensure effective and responsive delivery of council services reporting to a large Head of Service or Director.

Roles at this level set direction for area of specialism, working under direction from broad strategic objectives, with responsibility for a number of streams of diverse activity.

Scope of Work

Role holders at this level will be required to deliver service objectives through the management of other managers. They will have oversight of a broad and diverse portfolio, with direct reports generally aligned to the same objective, but with the role holder expected to deliver a cohesive, joined up service to the council. The role holder will therefore need to co-ordinate and integrate a number of sub functions within the department and will be and implement changes to their team structure. They will be shaping the strategic direction for their area of responsibility. 

Excellent communication skills are required to lead and manage their service area, and to provide inspirational leadership, as well as to contribute towards broader strategic objectives.

 

Accountabilities/Responsibilities

• Contribute to the formulation of strategy for the wider business area, with operational leadership responsibility for their team and area to deliver the strategic objectives.
• Be accountable for ensuring that this area is compliant with legislation, Council policies and procedures, focusing on improvements and/or procedures to deliver.
• Plan, manage and monitor the use of available financial, physical and human resources, making efficiency savings in order to align the use of the resources with the strategy for the overall service area.
• Lead change and improvement across the service area, scanning the horizon for external and customer trends, and recommending innovative approaches to service delivery to senior management.
• Make recommendations to senior officers and members on the best course of action to resolve complex and high profile service issues, to ensure the best outcome is achieved for citizens and the council.
• Influence and interact at a senior level both internally and externally, representing and championing the range of services within the functional area, in order to develop new relationships, secure partnerships for collaborative working and deliver shared objectives.
• Act as a 'place leader' for Hertfordshire, creating an environment in which the council can jointly design, commission, and deliver outcomes with partners, by unlocking barriers and monitoring the success of these partnerships.

 

Skills, knowledge and experience

• Professional level qualifications and/or additional knowledge gained through management qualification or relevant experience.
• In-depth understanding of specific area of expertise, as well as broader understanding of the sector and all relevant internal and external pressures.
• Understanding of broader local government developments and emerging trends.
• Significant people and financial management experience.
• Broad experience of service planning and implementation.
• Strong organisational/‘political’ awareness and ability to develop long term relationships and networks external to the council, to influence and change behaviour.

 

Role sizing

Level 16 roles will be larger Heads of Service, with a large and diverse portfolio reporting to a Director for a major function.

Leads services aligned to a directorate to achieve targeted results, priorities and statutory requirements. Accountable for delivery, effectiveness, community outcomes and/or corporate support, the role is critical to the achievement of change and performance. The focus is on the annual budget cycle but within the context of medium-term plans.

 

Scope of Work

Thinking is associated with developing policies for functions and services that realise Hertfordshire strategic goals. Role holders will be required to re-shape policy to meet the needs of particular services and service users turning Hertfordshire’s broader aims into reality.

Responsible for using excellent communication skills to influence and lead their team as well as working with partners internally and externally, in broad and complex service.

 

Accountabilities/Responsibilities

• Develop annual plans and ensures resources (staff, resources, assets) necessary to achieve objectives against priorities with appropriate consideration for medium-term requirements.
• Lead the integration of activities, resources and projects while considering alternative models to drive efficiency and effectiveness.
• Lead on localised strategic development while ensuring operational performance or corporate advice to deliver strategic objectives within the specific service.
• Align own area of the council with corporate objectives while ensuring priorities and plans are met for the division or directorate (across a wide range of diverse services).
• Lead considerable change and transformation across services, while ensuring continuity in performance, financial constraints and statutory obligations.
• Provide leadership and direction by role modelling effective leadership behaviours and inspiring confidence in and commitment to the goals of the council.
• Identify developments in the sector and region in order to take advantage of changes in the longer term within broad area of responsibility.
• Negotiate and collaborate with citizens, elected members, other council departments, and external stakeholders to develop joined up solutions which serve Hertfordshire and its citizens.
• Evaluate risk and service delivery trade-offs and makes changes to established plans in order to react to significant business challenges, opportunities or threats.
• Act as a 'place leader' for Hertfordshire, creating an environment in which the council can jointly design, commission, and deliver outcomes with partners, by unlocking barriers and monitoring the success of these partnerships.

 

Skills, knowledge and experience

• Degree qualification in relevant disciplines and/or additional knowledge gained through management qualification.
• Seasoned professional in area of expertise, with a breadth of understanding of all areas that the role covers.
• Experience of shaping strategy and objectives for a team to deliver on, covering a number of activities which have shared objectives.
• In-depth understanding of regulations/legislation and best practice within their area of specialism and the wider sector.
• Proven experience leading related services in a complex public sector organisation.
• Experience of leading transformation, setting objectives, and managing against the strategy.
• Effective leadership skills and ability to manage and develop a group of managers.
• Ability to build long term relationships internally and externally which focus on more than just consultation and are based on driving innovation and creating joint solutions that improve on current practice.
• Ability to build long term relationships internally and externally which focus on more than just consultation and are based on driving innovation and creating joint solutions that improve on current practice.
• Ability to challenge partners and stakeholders critically and constructively, using influence and negotiation to build joint solutions and drive change.
• Excellent commercial acumen and financial understanding.
• Strong organisational and political acumen, with the ability to work with elected members and interest groups to build consensus and shape services.

 

Role sizing

Level 17 – typically leading a large and diverse portfolio typically reporting to an Executive Director for a major function.

Leads services aligned to a directorate to achieve targeted results, priorities and statutory requirements. Accountable for delivery, effectiveness, community outcomes and/or corporate support, the role is critical to the achievement of change and performance. The focus is on the annual budget cycle but within the context of medium-term plans.

 

Scope of Work

Thinking is associated with developing policies for functions and services that realise Hertfordshire strategic goals. Role holders will be required to re-shape policy to meet the needs of particular services and service users turning Hertfordshire’s broader aims into reality.

Responsible for using excellent communication skills to influence and lead their team as well as working with partners internally and externally, in broad and complex service.

 

Accountabilities/Responsibilities

• Develop annual plans and ensures resources (staff, resources, assets) necessary to achieve objectives against priorities with appropriate consideration for medium-term requirements.
• Lead the integration of activities, resources and projects while considering alternative models to drive efficiency and effectiveness.
• Lead on localised strategic development while ensuring operational performance or corporate advice to deliver strategic objectives within the specific service.
• Align own area of the council with corporate objectives while ensuring priorities and plans are met for the division or directorate (across a wide range of diverse services).
• Lead considerable change and transformation across services, while ensuring continuity in performance, financial constraints and statutory obligations.
• Provide leadership and direction by role modelling effective leadership behaviours and inspiring confidence in and commitment to the goals of the council.
• Identify developments in the sector and region in order to take advantage of changes in the longer term within broad area of responsibility.
• Negotiate and collaborate with citizens, elected members, other council departments, and external stakeholders to develop joined up solutions which serve Hertfordshire and its citizens.
• Evaluate risk and service delivery trade-offs and makes changes to established plans in order to react to significant business challenges, opportunities or threats.
• Act as a 'place leader' for Hertfordshire, creating an environment in which the council can jointly design, commission, and deliver outcomes with partners, by unlocking barriers and monitoring the success of these partnerships.

 

Skills, knowledge and experience

• Degree qualification in relevant disciplines and/or additional knowledge gained through management qualification.
• Seasoned professional in area of expertise, with a breadth of understanding of all areas that the role covers.
• Experience of shaping strategy and objectives for a team to deliver on, covering a number of activities which have shared objectives.
• In-depth understanding of regulations/legislation and best practice within their area of specialism and the wider sector.
• Proven experience leading related services in a complex public sector organisation.
• Experience of leading transformation, setting objectives, and managing against the strategy.
• Effective leadership skills and ability to manage and develop a group of managers.
• Ability to build long term relationships internally and externally which focus on more than just consultation and are based on driving innovation and creating joint solutions that improve on current practice.
• Ability to build long term relationships internally and externally which focus on more than just consultation and are based on driving innovation and creating joint solutions that improve on current practice.
• Ability to challenge partners and stakeholders critically and constructively, using influence and negotiation to build joint solutions and drive change.
• Excellent commercial acumen and financial understanding.
• Strong organisational and political acumen, with the ability to work with elected members and interest groups to build consensus and shape services.

 

Role sizing

Level 18 – leads the delivery of a major function within a directorate, often accountable to an Executive Director for a complex, diverse or high reputation area.

Directs assigned resources to achieve financial and statutory challenges and council priorities in a major council area. The role will personally and actively shape corporate strategy as part of a core senior team and will ensure that corporate aims and objectives are met.

 

Scope of Work

Role holders will be expected to think strategically overseeing a range of service areas and functions, looking forward across a typical horizon of five years. They will be required to scan the external environment and anticipate the impact of external forces.

Thinking involves setting strategic frameworks and objectives for others in line with the council’s overall aims and priorities set by members. There is also the need to ensure the effective alignment and integration of the council’s activities to meet collective goals.

 

Accountabilities/Responsibilities

• Align own area of the council with corporate objectives while ensuring priorities and plans are met for the directorate (across a wide range of diverse services).
• Lead considerable change and transformation across services, while ensuring continuity in performance, financial constraints and statutory obligations.
• Provide leadership and direction by role modelling effective leadership behaviours and inspiring confidence in and commitment to the goals of the council.
• Identify developments in the sector and region in order to take advantage of changes in the longer term within broad area of responsibility.
• Evaluate risk and service delivery trade-offs and makes changes to established plans in order to react to significant business challenges, opportunities or threats.
• Act as a 'place leader' for Hertfordshire, creating an environment in which the council can jointly design, commission, and deliver outcomes with partners, by unlocking barriers and monitoring the success of these partnerships.

 

Skills, knowledge and experience

• Seasoned professional in area of expertise, with a breadth of understanding of all areas that the role covers.
• Degree and post graduate qualifications in relevant disciplines, and/or leadership and management qualifications.
• In-depth understanding of regulations/legislation and best practice within their area of specialism and the wider sector. Understanding of national and local government developments, policy, and emerging trends.
• Significant experience of leading diverse and multifaceted teams at a senior level, bringing activities together to achieve an aligned objective.
• Experience of leading constant change and transformation, establishing a mandate for change and inspiring the workforce to improve.
• Proven experience leading and integrating major services in a complex public sector organisation.
• Experience of working with key stakeholders including other public bodies and government.
• Excellent commercial acumen and financial management skills.
• Able to use deep personal understanding of the agendas or motivations of others in order to keep them positively engaged, building behind the scenes support for ideas and initiatives.
• Able to recognise and make use of alliances/relationships in order to gain support for the council vision and its implementation.
• Excellent knowledge of the impact of underlying demographic, social or political drivers, and understands the formal and informal politics at the regional and national level and what this means for the council.

 

Role sizing

Level 19 roles will be part of the Executive Team, reporting to an Executive Director or Chief Executive and leading a large directorate across the council, or key functions/services of the council.

Directs assigned resources to achieve financial and statutory challenges and council priorities in a major council area. The role will personally and actively shape corporate strategy as part of a core senior team and will ensure that corporate aims and objectives are met.

 

Scope of Work

Role holders will be expected to think strategically overseeing a range of service areas and functions, looking forward across a typical horizon of five years. They will be required to scan the external environment and anticipate the impact of external forces.

Thinking involves setting strategic frameworks and objectives for others in line with the council’s overall aims and priorities set by members. There is also the need to ensure the effective alignment and integration of the council’s activities to meet collective goals.

 

Accountabilities/Responsibilities

• Align own area of the council with corporate objectives while ensuring priorities and plans are met for the directorate (across a wide range of diverse services).
• Lead considerable change and transformation across services, while ensuring continuity in performance, financial constraints and statutory obligations.
• Provide leadership and direction by role modelling effective leadership behaviours and inspiring confidence in and commitment to the goals of the council.
• Identify developments in the sector and region in order to take advantage of changes in the longer term within broad area of responsibility.
• Evaluate risk and service delivery trade-offs and makes changes to established plans in order to react to significant business challenges, opportunities or threats.
• Act as a 'place leader' for Hertfordshire, creating an environment in which the council can jointly design, commission, and deliver outcomes with partners, by unlocking barriers and monitoring the success of these partnerships.

 

Skills, knowledge and experience

• Seasoned professional in area of expertise, with a breadth of understanding of all areas that the role covers.
• Degree and post graduate qualifications in relevant disciplines, and/or leadership and management qualifications.
• In-depth understanding of regulations/legislation and best practice within their area of specialism and the wider sector. Understanding of national and local government developments, policy, and emerging trends.
• Significant experience of leading diverse and multifaceted teams at a senior level, bringing activities together to achieve an aligned objective.
• Experience of leading constant change and transformation, establishing a mandate for change and inspiring the workforce to improve.
• Proven experience leading and integrating major services in a complex public sector organisation.
• Experience of working with key stakeholders including other public bodies and government.
• Excellent commercial acumen and financial management skills.
• Able to use deep personal understanding of the agendas or motivations of others in order to keep them positively engaged, building behind the scenes support for ideas and initiatives.
• Able to recognise and make use of alliances/relationships in order to gain support for the council vision and its implementation.
• Excellent knowledge of the impact of underlying demographic, social or political drivers, and understands the formal and informal politics at the regional and national level and what this means for the council.

 

Role sizing

Level 20 roles will be part of the Executive Team, reporting to the Chief Executive and will be leading a major, multi division/functional directorate which has a major impact across the council.

This level is a standalone profile within the job family as Chief Executive Officer. The responsibilities, scope, skills knowledge and experience required for this role are summarised below.

Responsible for overseeing the creation, planning, implementing and integration of the strategic direction of the entire council. The role will hold overall responsibility for the development of corporate strategy directing a core senior team to ensure that corporate aims and objectives are met and the best outcomes for Hertfordshire citizens are delivered.

 

Scope of Work

The role holder will be the county council’s principal policy adviser and managerial leader to ensure that officers of the council deliver the services to residents within agreed objectives and priorities. The role holder will ensure a dynamic and collaborative environment amongst Executive Directors and with all politicians.

They will be required to scan the external environment and anticipate the impact of external forces. Thinking involves setting strategic frameworks and objectives for others in line with the council’s overall aims and priorities set by members.

There is also the need to ensure the effective alignment and integration of the council’s activities to meet collective goals.

The role will work with members to lead and develop relationships with key stakeholders in government, business and communities in Hertfordshire, creating partnerships to influence views and decisions for the benefit of Hertfordshire citizens.

 

Accountabilities/Responsibilities

• Align corporate objectives across the entire council, ensuring that priorities and plans are met for each council directorate.
• Lead considerable change and transformation across all services, encouraging continuous improvement to provide good quality, low cost services and position the council at the leading edge of local government innovation.
• Ensuring continuity in performance, financial constraints and statutory obligations.
• Lead the Executive Directors in taking a prominent role in community leadership working within complex partnerships across the public, private and third sectors.
• Provide challenge to all parts of the council to help drive performance excellence.
• Leadership of long term corporate wide strategic planning to deliver the full range of local authority services, inclusive of working with strategic partner agencies, i.e. NHS.
• Identify developments in the sector and region in order to take advantage of changes in the longer term that may impact on any council service.
• Hold responsibility for changes required to established organisational plans in order to react to significant business challenges, opportunities or threats.

 

Skills, knowledge and experience

• Seasoned professional in area of expertise, with an extensive understanding of all local government operations.
• Degree and post graduate qualifications in relevant disciplines, and leadership and management qualifications.
• Extensive understanding of regulations/legislation and best practice of local government practice. Significant understanding of national and local government developments, policy, and emerging trends.
• Significant experience of leading diverse and multifaceted teams at a senior level, bringing activities together to achieve an aligned objective.
• Experience of leading constant change and transformation, establishing a mandate for change and inspiring the workforce to improve.
• Proven experience leading and integrating cross council services in a complex public sector organisation.
• Experience of working with key stakeholders including other public bodies and government.
• Excellent commercial acumen and financial management skills.
• Ability use deep personal understanding of the agendas or motivations of others in order to keep them positively engaged, building behind the scenes support for ideas and initiatives.
• Able to recognise and make use of alliances/relationships in order to gain support for the council vision and its implementation.
• Excellent knowledge of the impact of underlying demographic, social or political drivers, and understands the formal and informal politics at the regional and national level and what this means for the council as a whole.